The documents below are provided for your legal, security, and procurement review. Items marked as drafts are pending finalisation by iSyph and legal counsel.
Agreements
Data Processing Agreement (DPA)
Governs iSyph's processing of personal data on your behalf · [DRAFT]
Master Services Agreement (MSA)
The overarching terms of your engagement · [DRAFT]
Service Level commitments
Availability and iCare response commitments · [DRAFT]
Policies
Privacy Policy
How iSyph handles personal data
Terms of Use
Terms governing use of iSyph
DPDP Compliance Statement
Our alignment with the DPDP Act, 2023
Data Retention & Minimisation Policy
What we keep and for how long
Downloadable PDF versions will be made available here once finalised. For now, request documents through our team and we will provide the current drafts under appropriate terms.